Regional Council of Bourgogne Franche-Comté
彩虹 ensures ease of use and data sovereignty in a hybrid work environment.
- 国家:法国
- 政府部门:
- 解决方案: 云通信, 数字Dividends
The regional council of Bourgogne-Franche-Comté is the deliberative assembly of the 法国 region of Bourgogne-Franche-Comté in France.
Bourgogne Franche-Comté Regional Counsel (France) customer reference
Desafios
The local authority was looking for a solution that would combine remote telephone functionalities enabling continuous use between office and remote workspaces, 部门会议录像, and virtual team spaces to share documents and chat, 的要求. The solution needed to guarantee sovereignty for administrative and user data and had to be deployed rapidly, 在卫生危机之后.
Ação
彩虹™ by Alcatel-Lucent Enterprise, 由NXO部署, was selected to meet the customer requirements. The agents can work anyw再来 and on any support system due to its ease of use.
彩虹, 以混合模式部署, provides a connection between the cloud collaboration solution and the ALE telephony infrastructure in the customer's data centre. This allows new services to be developed using the telephony already in place. The urgency, in 2020, to have 1200 people working remotely, accelerated the project implementation, which continues to evolve and respond to emerging needs.
Resultados
技术的好处
- 易于使用
- Combines remote telephony, video and virtual team spaces
- Provides data sovereignty for administrative and user data
- 新服务部署
经济效益
- Capitalise on existing infrastructure and past telephony investments
- Cost-effective collaboration solution deployment 在卫生危机之后
用户体验的好处
- Provide remote working to 1200 employees
- 低学习曲线，易于使用
- 增强的移动性和弹性办公
产品 & 解决方案
Encontre a solução que melhor atenda às suas necessidades.
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